BELLATRIX PC's CANCELLATION POLICY

What You Need to Know

  • Consultations are non-refundable except when Bellatrix PC causes the cancellation
  • There is no charge for cancelling a free Strategy Session, but you may forfeit the session
  • Consultations and Strategy Sessions may be rescheduled for free with 24-hours’ notice
  • Appointments for current clients are included in package fees and do not incur cancellation charges
  • Events are non-refundable but tickets are transferable

Consultations and Strategy Sessions

  • Consultations are non-refundable except when Bellatrix PC causes the cancellation

When you reserve time with us, we set that time aside and cannot use it for other clients. For that reason, we charge for consultations as a general rule. Consultation charges are not refundable.

You can consider consultation fees to be “true retainer fees,” which means that the fee is earned by the law firm when you reserve our time by scheduling an appointment. When you book your consultation, you will be required to immediately pay for the time by credit card unless you qualify for a free session. Any fees charged for reserved appointment time will not be maintained in a client-trust account.

  • If you qualified for a free Strategy Session, you will not be charged for canceling the session

There is no additional cancellation fee above the the amount you paid for the missed appointment. That means that if you were given a free consultation under one of Bellatrix PC’s program, coupons or gift cards, you do not pay any additional fee. But you will forfeit the free session by missing it.

  • When Bellatrix PC causes the cancellation, you will receive a refund on your card

On rare occasions, Bellatrix PC will cancel and refund an appointment at no fault of yours. If Bellatrix PC determines that it must cancel your appointment (usually because we are prohibited from accepting you as a client), you will be refunded immediately to the card charged.


Scheduling changes for Consultations and Strategy Sessions with 24-hours’ notice are free.

  • Consultations and Strategy Sessions may be rescheduled for free with 24-hours’ notice

We understand that things come up, life gets in the way and appointments need to be rescheduled. Because we are blocking out our time just for you, we ask that you please give us at least 24-hours’ notice for any scheduling changes. As a courtesy, we do not charge for scheduling changes to Consultations or Strategy Sessions made with 24-hours’ notice. Bellatrix PC may waive this requirement and reschedule Consultations and Strategy Sessions on shorter notice for good cause, on a case-by-case basis, in our sole discretion.


No cancellation fees for current clients on packages.

  • Current client appointments are included in package fees and do not incur cancellation charges

Current clients on packages that include appointments are already paying for our availability and time. For that reason, we do not charge for missed or late-cancelled appointments. But as we work very hard for you, we expect that you will respect our time. Clients who repeatedly miss appointments may be subject to our withdrawal or cancellation of their packages at our sole discretion.


Events

  • Events are non-refundable but tickets are transferable

Tickets and admission fees for all events (including live events, lectures, seminars, workshops, networking groups, receptions, webinars and teleseminars) are non-refundable because we must pay for venue costs in advance. Tickets are transferable to other people.

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